This document is a template prepared for Kilig and must be reviewed by qualified legal counsel before launch.

Last updated: November 8, 2026

Meeting new people should feel exciting, not risky. Most people on Kilig are here for the same reasons you are, but it's always smart to take a few simple precautions. This page brings together practical advice for every stage, from your first message to your first date, and explains what Kilig does behind the scenes to help keep you safe.

If you are ever in immediate danger, call your local emergency number right away. Our crisis and emergency resources page lists emergency numbers and crisis lines by country.

Before you meet

Video chat first

A quick voice or video call is one of the easiest ways to make sure someone is who they say they are, and to get a feel for whether you click. Kilig has built-in voice and video calls that unlock once you've both sent a message, so you never need to share your phone number. If someone repeatedly refuses to video chat or always has an excuse, treat that as a warning sign.

Look for verification

• Photo-verified means the person took a live selfie that we matched to their profile photos. It tells you they look like their pictures. It does not confirm their legal identity.
• ID-verified means they completed an identity check with our trusted third-party provider, which also confirmed they're at least 18.

Verification is a helpful signal, not a guarantee. Kilig does not run criminal background checks. Consider verifying your own profile, too; it helps others trust you.

Keep the conversation on Kilig

Our safety features, like scam screening and one-tap reporting, only work inside the app. People with bad intentions often try to move the conversation to text, email, or another messaging app quickly. Take your time. There's no rush to share your number or social media accounts.

Never send money

No matter how real the connection feels, never send money, gift cards, cryptocurrency, or financial information to someone you've met online. Don't accept investment advice or offers to "teach you to trade." Anyone who asks you for money is running a scam, and you should report them.

Your first date

• Meet in a public place. Choose a busy café, restaurant, park, or event. Never meet for the first time at your home, their home, or anywhere isolated.
• Tell a friend. Share who you're meeting, where, and when. Send them a screenshot of the person's profile and check in during or after the date.
• Arrange your own transportation. Drive yourself, take public transit, or book your own ride so you can leave whenever you want. Don't accept a ride from your date until you know them well.
• Stay sober-aware. Know your limits with alcohol and other substances. Keep an eye on your drink, and don't accept a drink you didn't see poured. If you feel unusually drowsy or unwell, ask staff for help.
• Keep your phone charged and keep your belongings with you.
• Trust your instincts. If something feels off, it's okay to end the date early. You don't need a reason. Many venues have staff trained to help guests who feel unsafe; just ask.

Red flags to watch for

Be cautious if someone:

• Asks for money, gift cards, cryptocurrency, or help with an emergency, fees, or travel costs
• Rushes to move the conversation off Kilig to another app, text, or email
• Refuses to video chat or always has a reason why they can't
• Declares strong feelings very quickly or talks about a future together before you've met
• Has a story that doesn't add up, or details that change over time
• Claims to be overseas, in the military, working on an oil rig, or traveling constantly, and can never meet
• Brings up investments, trading apps, or "opportunities" to make money
• Pressures you to share intimate photos, personal details, or your location
• Gets angry, guilt-trips you, or ignores your boundaries when you say no

Learn more in Recognizing scams.

Protect yourself online

• Keep personal information private. Until you know someone well, don't share your home address, workplace, daily routine, financial details, or your children's names or schools.
• Use a unique profile. Avoid using photos that also appear on your public social media, which can make it easy to find your accounts. Kilig removes hidden location data from photos you upload, but other sites may not.
• Do a reverse image search. If you have doubts about someone's photos, you can use a reverse image search tool to see whether the pictures appear elsewhere online under another name.
• Secure your account. Use a strong, unique password and turn on two-factor authentication in Sign-in and security.
• Be careful with links. Don't click links from people you don't know well, and never share verification codes. Kilig will never ask for your password or a code by message.
• Use your privacy controls. Choose who sees each profile field, hide your online status, or snooze your profile at any time. See Privacy controls.

What Kilig does to keep you safe

We combine technology and people to make Kilig a safer place to meet.

• Photo and ID verification. Members can verify their profile with a live selfie and, optionally, a government ID checked by a trusted third-party provider.
• Automated scam and spam screening. Our systems screen profiles, photos, and messages for patterns associated with scams, spam, and abuse. If a conversation looks risky, we may show you a safety warning.
• Risk detection. We look for signs of fake accounts, ban evasion, and coordinated abuse, and act on them before many members ever encounter them.
• Block and report in one tap. From any profile or chat, tap ••• to block or report someone. They're never told who reported them.
• Human review. Our Trust & Safety team reviews reports and difficult decisions.
• Location privacy. We store only an approximate location and show distances rounded to whole kilometers, never less than "2 km."
• Clear rules. Our Community Guidelines explain what's not allowed, and we enforce them consistently.

If something goes wrong

• If you're in danger, contact emergency services first.
• Report the person on Kilig, even if it happened offline or you've already unmatched. You can also email safety@tinder.zowebo.com.
• Save evidence. Take screenshots of messages and profiles, and keep any receipts or transaction records.
• If you were scammed, contact your bank or payment provider immediately and report it to the authorities. In the US, you can report fraud to the Federal Trade Commission at ReportFraud.ftc.gov and to the FBI's Internet Crime Complaint Center at ic3.gov.
• It's not your fault. Whatever happened, you deserve support.

Resources

If you or someone you know needs help, free and confidential support is available. Our crisis and emergency resources page lists emergency numbers, crisis lines, and other support organizations by country. In the app, the safety screens show the resources for your country.

If you're in immediate danger, contact your local emergency services first.

Contact our safety team

Have a safety question or concern? Email safety@tinder.zowebo.com. For questions about your account, contact support@tinder.zowebo.com.